Water damage repair and water removal specialist Riverstone Homes & Restoration is on call and ready to serve you 24 hours a day, 7 days a week. Water damage in your home or business is never an ideal situation nor does it ever come at a convenient time. But when it does, our teams of flood cleanup professionals are ready to go with a moment’s notice. We are IICRC certified and have all the tools, equipment and expertise needed to get the water out and your property back on track and dry in no time. Our commitment to you, the customer, is to respond in 15 minutes or less after initial contact. We do not use outside call centers or untrained answering services. When you call Riverstone Homes & Restoration you will be directed to our own in house customer service representative.
Your information will be taken and one of our on call technicians will call you back promptly to get any further details needed and give you an estimated time of arrival, which will be within 2 hours during normal circumstances and distance of travel. We will immediately go in route to our warehouse facility where we house our emergency service vehicles. We keep them well stocked with tools for demolition, water extraction, emergency plumbing shut off, tarping, board up, drying, moisture monitoring, etc. We are well versed in the insurance claims industry and can help answer any questions you may have about what the proper steps are to notify your insurance carrier about the loss that will insure you that you are protecting yourself by taking proper measures to minimize any future problems or unnecessary issues that could otherwise make the claim process more difficult. Call us today and see why so many families in North Georgia trust us every day in their time of need. You will be glad you did!